The page for smartphones is this place

Performance Data

Performance data by each issue of The Resona Group CSR policy.

Abbreviations
GR:The Resona Group
HD:Resona Holdings
RB:Resona Bank
SR:Saitama Resona Bank
KO:The Kinki Osaka Bank

Corporate Governance

Number of Board Members (Unit: persons)

 FY 2013 FY 2014 FY 2015
Board members defined under Articles of Incorporation 15 15 15
Board members 10 10 10
Outside directors 6 6 6
Independent directors among outside directors 6 6 6
Female directors 2 2 2

Activity Status of Board Members (Unit: %)

 FY 2013 FY 2014 FY 2015
Average attendance of board members on board meeting 94.9 95.5 94.9

Compliance

Number of Incompliance Cases (Unit: cases)

Environment
 FY 2013 FY 2014 FY 2015
Cease and desist orders issued by authorities (*1) 0 0 0
Suspensions of business operation due to misconduct, etc. 0 0 0
Criminal complaints due to compliance issues 0 0 0
  • *1 Such as Japan Fair Trade Commission

Number of E-learning Trainings by Theme (Resona Bank)

 FY 2013 FY 2014 FY 2015
General compliance 4 4 4
Information management 3 3 4
Duty in explaining products to customers 2 2 2
Financial crime prevention 2 2 2
Accident prevention 1 1 2
Real estate compliance 2 2 2
Crisis management 2 2 2
Sexual harassment prevention 1 1 1
Power harassment prevention 1 1 1
Environmental training 1 1 1
Information security 1 1 1
Training on Resona STANDARD 1 1 -
Total number of trainings 21 21 22

Consumer Issues / Customer Service

Number of Next-generation Branches Introduced (Unit: branches)

 FY 2013 FY 2014 FY 2015
Resona Bank 265 267 268
Saitama Resona Bank 101 98 105
Kinki Osaka Bank 1 1 1

Achievements in Consultation on Asset Management (Unit: cases)

 FY 2013 FY 2014 FY 2015
Number of will trusts and inheritance dispositions (*2) conducted 13,723 8,750 5,090
Number of Asset Management Report Meetings held 25 19 20
  • *2 Will Trust・Will Organization・Asset Succession Trust・Kyoiku Trust (Education Fund Trust)

Community

Financial Economy Education (Unit: cases)

 FY 2013 FY 2014 FY 2015
Number of "Resona Kids' Money Academy" events held (*3) 174 165 221
Number of on-site lectures offered (*4) 2 4 1
Number of work experience programs offered (*4) 51 59 96
  • *3 Events are held during summer vacation
  • *4 Includes only total number of events reported to Resona Holdings.

Activities of The Resona Foundation for Asia and Oceania (Unit: cases)

 FY 2013 FY 2014 FY 2015
Number of research programs 14 17 20
Number of international interaction programs 2 2 1
Number of Environmental Projects 8 10 11

Donation (Unit: servings, JPY million)

 FY 2013 FY 2014 FY 2015
Donation to "TABLE FOR TWO"(*5) 76,163 70,913 73,636
Total value of social contribution activities (*6) 109 112 127
  • *5 Converted to number of servings
  • *6 Expenditures for businesses whose purpose is donation or social contribution.

Environment

Status on Environmentally Conscious Loans for Corporate Customers (Unit: JPY billion, thousand cases)

 FY 2013 FY 2014 FY 2015
Outstanding balance of environmentally conscious loans for corporate customers 58.7 67.3 102.3
Outstanding balance of socially responsible investments (SRI) 3.1 2.6 1.9
Outstanding balance of charitable trusts for environmental conservation 14.5 12.7 10.4
Number of contracts of internet banking 4,549 4,836 5,088

Environment-Related Indicators: All facilities (facilities covered by Energy Conservation Law)

 FY 2013 FY 2014 FY 2015
Total energy consumption (GJ) 1,525,395 1,485,205 1,405,895
CO2 emissions (t-CO2) 67,988 68,725 67,495
Consumption of specially controlled materials (tons) 0 0 0
Emissions and transfers of specified chemical substances (tons) 0 0 0
NOx (tons) 0 0 0
SOx (tons) 0 0 0

Environment-Related Indicators: Head offices, head branches, and systems/administration centers

 FY 2013 FY 2014 FY 2015
CO2 emissions (t-CO2) 26,284 30,396 29,403
Electricity consumption (kWh) 51,578 53,660 53,658
City gas consumption (1,000 km3) 1,118 1,010 949
Gasoline consumption (kl) 110 92 92
Water input /discharge volume (m3) 136 128 128
Waste : Total volume of waste generated (tons) 1,038 902 1,029
Waste : The volume of waste recycled (tons) 796 688 692
Waste : Recycling rate (%) 77 76 67
Paper waste : Total volume of waste generated (tons) 1,187 813 864
Paper waste : The volume of waste recycled (tons) 1,122 748 780
Paper waste : Recycling rate (%) 95 93 90
Photo copy paper purchased (tons) 470 445 404
Recycled paper: included in above amount (tons) 441 415 399
Recycled paper usage (%) 94 93 99

Diversity

Employment status of employees (Unit: persons, ages, years)

As of March 31, 2016

 Male Female Total
Employees (persons) 9,907 14,675 24,582
General full-time employees (persons) 8,478 6,575 15,053
Average age (ages) 43 36 39.9
Average years of employment (years) 19.1 12.7 16.3
Contracted employees/part-time employees (persons) 1,608 8,223 9,831
Temporary employees: included in above amount (persons) 179 123 302
Overseas locally hired employee (persons) 5 8 13

Employment status of disabled employees

As of June 1, each year

 FY 2013 FY 2014 FY 2015
Percentage of disabled employees (%) 2.12 2.14 2.11
The number of disabled employees (persons) 325 331 326

Other related indicators

 FY 2013 FY 2014 FY 2015
Percentage of women in management positions (%) 20 21.9 23.7
Women in management positions (persons) 841 911 939
New graduate recruitments (persons) 566 629 927
Mid-career employment (persons) 25 22 23
Retired employees (persons) 590 627 603
Average days of paid leave taken (days) 10.3 10.4 10.5
Employees who used childcare leave (persons) 771 769 845
Employees who took nursing care leave (persons) 9 13 14
Average annual salary (JPY 1,000) 6,593 6,605 6,689
Use of Rehiring System (persons) 120 109 139
Attendance of Seminar on support for Returning to Work (persons) 192 220 231
Use of Post Challenge System (persons) 71 68 92
Use of Career Entry System (persons) 30 20 23
Use of Free Agent System (persons) 1 3 0
Town meetings held (times) 33 29 36

Human Rights

 FY 2013 FY 2014 FY 2015
Union members (persons) 12,201 12,125 12,337
Annual overtime work hours (hours) 30.9 29.9 29.2
Average paid leave taken (days) 10 10 10
Occupational accidents (cases) 210 202 207