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CSR Activity Report

CSR Goals

We set out CSR goals every year for issues of Resona Group’s CSR Policy.

CSR Results and Assessment

We have disclosed our fisical last year’s results and assessmsnt for the CSR goals.

Diversity

We promote people development and its fair assessment through opportunities for capacity development and firm establishment of the organizational climate of diversity.

Human Rights

We build a corporate culture and working environment that respect fundamental human rights of all the stakeholders we have an impact on such as customers, shareholders, and employees.

Consumer Issues/Customer Service

We protect customers' valuable personal information as well as assets and provide high-quality financial services and opportunities for enlightenment from a customers' perspective.

Community

We position symbiotic relationship with communities as our important mission and work on solving social issues by utilizing our experience and resources.

Environment

We value the irreplaceable global environment and properly conduct environmentally-friendly corporate activities.