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Medium-term Management Plan

In April 2017, Resona group formulated a new Medium-term Management Plan (Change to the "Next") to become "Retail No.1", a "Financial Services Group" that is most supported by regional customers as it walks with them into the future together.

Overview of the Mid-term Management Plan

In the Plan, we have established the basic strategies of 1) evolving the "Omni-channel", 2) developing 26,000 "Omni-advisors", and 3) establishing an "Omni-regional" platform to construct a "Next-generation Retail Financial Services" Model while remaining true to our basic stance that "Customers' happiness is our pleasure".

We will rigorously implement business strategies based on "Growth, turnaround, succession solution" for corporate customers and "Total life solution" for individual customers as well as foundation reforms in four areas aiming at increasing sales staffs and higher productivity at the same time.

Through these basic strategies, business strategies and foundation reforms, we will realize the provision of customer-oriented solutions and medium-to long-term income structure reforms.

Management reform emphases

KPIs and Business Strategy

Key performance indicators in the final year of the Plan are as described below.
We will strive to realize the Plan through carrying out such measures as 1)diversify income sources and increase fee income by establishing a new financial services model, 2)improve efficiency through further cost structure reform and others.

Also, we will carry out effective measures in our main business fields such as Asset Formation Support Business, Settlement Business, Succession Business and others by utilizing our trust capabilities, real estate brokerage function and asset management capabilities.

Key Performance Indicators (KPIs) FY2019
Net income attributable to owners of the parent JPY 165 bn
Consolidated fee income ratio Over 35%
Consolidate cost income ratio Below 60%
ROE *1,2 Over 10%
CET1 ratio *1,3 9% level

[FY2019 assumed conditions : Overnight call rate (0.05) %, Yield on 10Y JGB + 0.05%, Nikkei 225 18,000 yen to 21,000 yen level]

  • *1 Reflect the impacts of integrating regional banks in the Kansai region on which related parties reached basic agreement on March 3, 2017
  • *2 (Net income - Preferred dividends) / (Total shareholders equity - balance of outstanding preferred shares)
  • *3 Exclude unrealized gain on available-for-sale securities, net of tax effect

Management reform emphases