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Corporate Mission and Corporate Promises

Corporate Mission

The Resona Group aims at becoming a true "financial services group full of creativity."
Towards this goal, the Resona Group will:

  1. 1.live up to customers' expectations,
  2. 2.renovate its organization,
  3. 3.implement transparent management, and
  4. 4.develop further with regional societies.

Resona Way (Resona Group Corporate Promises)

Customers and "Resona"

Resona cherishes relationships with customers.

  1. 1.The Resona Group offers its customers services with integrity for their joy and happiness, placing highest priority on winning their confidence in Resona.
  2. 2.The Resona Group makes every effort to respond fully to the needs of customers by offering high-quality services.
  3. 3.The Resona Group always welcomes customers with gratitude.

Shareholders and "Resona"

Resona cherishes relationships with shareholders.

  1. 1.The Resona Group aims at maximizing its corporate value by implementing sound management based on a long-term perspective.
  2. 2.The Resona Group returns an appropriate amount of sound profits to its shareholders.
  3. 3.The Resona Group seeks to offer timely solutions to customer needs in all situations, endeavors for transparent management, and actively upgrades its disclosure.

Society and "Resona"

Resona places importance on its ties with society.

  1. 1.The Resona Group makes every effort for an extensive number of citizens to acknowledge the significance of Resona's existence.
  2. 2.The Resona Group observes every rule of society.
  3. 3.The Resona Group contributes to regional societies as a good corporate citizen.

Employees and "Resona"

Resona highly regards employees' dignity and personality.

  1. 1.The Resona Group creates a workplace where employees can take pride in being a member of Resona.
  2. 2.The Resona Group thinks highly of its employees' mind-set and endeavors to make the Group’s business atmosphere challenging and creative.
  3. 3.The Resona Group cherishes each employee's dignity and personality and evaluates ability and achievement in a fair manner.